Login issues

[Duluth]

A thread for the login issues. This thread is visible to people who aren't logged in

Some people are having inconsistent behaviour when trying to login. Working on one device but not on another etc

There seems to be two solutions.

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First clear the browser cache

This isn't working for everyone but some people have reported this works

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Second, double check the url

On the login screen make sure the url is https://forum.silverfern.rugby/login
Sometimes it's sending users to https://www.forum.silverfern.rugby/login

Remove the 'www.' and it should let you in

This is a misconfiguration somewhere from when the url changed

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If something else worked for you post it below

[Virgil]

this worked for me.

[Kiwiwomble]

@Duluth said in Login issues:

A thread for the login issues. This thread is visible to people who aren't logged in

Some people are having inconsistent behaviour when trying to login. Working on one device but not on another etc

There seems to be two solutions.

---

First clear the browser cache

This isn't working for everyone but some people have reported this works

---

Second, double check the url

On the login screen make sure the url is https://forum.silverfern.rugby/login
Sometimes it's sending users to https://www.forum.silverfern.rugby/login

Remove the 'www.' and it should let you in

This is a misconfiguration somewhere from when the url changed

---

If something else worked for you post it below

second one seeems to have fixed my issue thanks

[nzzp]

It's not remembering the login - and still taking me to the 'www' address. Annoying.

Edit: to be clear, I'm not complaining. It's frustrating but it is what it is.

[Duluth]

@nzzp

Yes, it is annoying. More reason to get onto the new server with a clean install.

Hopefully that happens soon.. depends on work

[SouthernMann]

Mobile Chrome spat the dummy for me. Have had to push Samsung net on phone.

[Kirwan]

RoninWC was having issues too, I just got all the Fern emails.

[mariner4life]

so has the new (now old) link broken too? so there's a new new link (is the one above?)

[voodoo]

I'm good on mobile, and the link above https://forum.silverfern.rugby/login works on laptop - all on Chrome

[Duluth]

@mariner4life said in Login issues:

so has the new (now old) link broken too? so there's a new new link (is the one above?)

Just make sure the login url doesn't have www. at the beginning

[taniwharugby]

I did update my email and I thought it said it would send a confirmation email, that I havent received?

[Victor Meldrew]

Windows Chrome login is fine.

Had problems on Chrome Android on phone & tablet - sometime able to login, sometimes not. Needed to clear cookies on both and all worked OK since. Assume Chrome was synching bad cookies?

[canefan]

Cleared the cache and cookies, and I'm back

[Duluth]

@Victor-Meldrew said in Login issues:

Assume Chrome was synching bad cookies?

Not a cookie issue. The session details get stored and the format of that has been inconsistent

It’s a hangover from the url change

[LABCAT]

For me just deleting the cookies for this site solved the issue (I didn't want to clear the cache etc).

[Bones]

Yeah sorry, I'm back. Was using it as an app which had the www in.

[booboo]

Am back on the laptop.
Will try and make phone behave now

[booboo]

Deleting cookies worked.

Thanks @Duluth

[Goffman]

I just realised I am logged in under an old user name. I am not sure how that happened. Despite following the suggestions (clearing cache etc) I have been unable to log in under my usual name (Crazy Horse). Anyone got any other tips?

[Duluth]

@Goffman said in Login issues:

I have been unable to log in under my usual name

What exactly happens? You logout out of this account you put in 'Crazy Horse' and your password, then what happens.. is there an error?