User account emails

[Duluth]

Link to where you can edit it:

https://www.forum.silverfern.rugby/me/edit

[Pepe]

@Duluth
I am having a problem changing my existing/old email address to a new current one. The confirmation email with link is not arriving at my Outlook email (or spam folder). Is there something else I should be doing? Thanks.

[Duluth]

@Pepe said in User account emails:

Is there something else I should be doing?

Oh it'll be a mistake at this end

Try now

[Pepe]

@Duluth
Perfect. Thanks

[brodean]

I have added an email and confirmed but can no longer login using Brave browser

[Duluth]

@brodean said in User account emails:

I have added an email and confirmed but can no longer login using Brave browser

Sorry just saw this.

No changes at this end. Not sure what could be causing that issue.. maybe the browser is caching something?

[Duluth]

@brodean said in User account emails:

I have added an email and confirmed but can no longer login using Brave browser

We do allow people to login with username or email. Maybe the saved password on that browser is for the email not the username?

[BellsGeorg]

@Duluth I've had a similar issue on Chrome Mobile and it definitely wasn't an incorrect password issue. It was throwing up an expired session error, so I figured it was cache related. No amount of clearing browser data sorted it, though.

[Duluth]

@BellsGeorg said in User account emails:

@Duluth I've had a similar issue on Chrome Mobile and it definitely wasn't an incorrect password issue. It was throwing up an expired session error, so I figured it was cache related. No amount of clearing browser data sorted it, though.

Found it

It's an issue related to the url change. Something is misconfigured

On the login screen make sure the url is https://forum.silverfern.rugby/login
Sometimes it's sending users to https://www.forum.silverfern.rugby/login

Remove the 'www.' and it should let you in

[Chris B.]

Wouldn't let me in initially, but cleared cache and it did. Posting here because I could see only this thread and might help someone else.